Error Code Description

• 1000: xml parsing error, such as xml format is incorrect, no need to retry after failure
• 1001: The output file format is not supported. The latest supported output file formats are as follows, video (mp4, mov, mpg, avi, mxf), audio (m4a, mp3), picture (jpg, png), animation (gif), These formats are case insensitive and do not require retries on failure
• 2000: Failed to initialize the Meishe sdk. There may be a problem with the server environment. For example, opengl, xserver and other environments are not installed properly, or the version is too low. For specific environment configuration, please refer to the server configuration document. If there are multiple synthetic services that fail, you can try again
• 2001: Failed to build the timeline, this error code will appear in many cases, for example, the xml lacks necessary parameters such as building the timeline and adding video, special effects, etc., or there is a problem with the use of the special effect package, this error code appears, you need to check the synthesizer log to confirm Analysis, you can try again after failure, but in most cases it will still fail
• 2002: Synthesis failed, most of which are caused by insufficient disk space on the server. At this time, there are generally some progress log information, and a few of them may have problems with the codec. If this error code occurs, you need to check the synthesizer log and sdk log for analysis , you can try again after failure
• 2003: Synthesis was canceled, and the synthesis task was interrupted midway. This error generally does not appear, and you can try again after failure
• 2005: Failed to generate pictures, this error will not appear generally, you can try again after failure
• 2006: Authentication failed, this error code appears, you need to check the synthesizer log and sdk log for analysis, you can try again after failure
• 2007: Failed to get the template footage information, this error generally does not appear, if this error code occurs, you need to check the sdk log for analysis, you can try again after failure
• 2008: Failed to obtain the template subtitle information, similar to the 2007 error code, this error generally does not appear, if this error code occurs, you need to check the sdk log for analysis, you can try again after failure
• 2009: Failed to install the special effect package material. Errors related to the installation of the material package will report this error code. There are two common situations, one is that the special effect package does not exist or the specified directory does not exist, and the other is that the authorization of the special effect package does not exist , in other cases, the installation fails or the execution permission is insufficient. If this error code occurs, you need to check the log of the synthesizer and the log of the sdk for analysis. You can try again after failure
• 2010: IO read and write errors, for example, the composite output file specified is empty, you can try again after failure
• 2011: Failed to register the font, an error occurred when obtaining the font family, and this error code occurred, you need to check the log of the synthesizer and the log of the sdk for analysis, and you can try again after failure